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Order Processing Time: Orders are typically processed and shipped within 3-5 business days. During peak seasons or holidays, processing may take up to 5 business days. You will receive a tracking number via email once dispatched.
International Shipping & Duties (DDP): We ship to: USA, UK, Spain, Netherlands, Switzerland, France, Italy, and UAE.
- Duties & Taxes (Important): We provide a Delivered Duty Paid (DDP) service. All customs duties, import VAT, and taxes are included in your checkout price. You will not be charged any extra fees at the time of delivery.
- Delivery Time: Varies by country (5-20 business days). Specific estimates will be shown at checkout.
- Shipping Fees: Calculated based on order subtotal. Free shipping applies to orders exceeding the qualifying amount.
Returns on International Orders: Due to the significant environmental impact (carbon footprint) and high costs of international transit, orders are generally non-returnable and non-exchangeable. We kindly ask you to double-check sizing and colors before ordering. For exceptions (damaged/wrong items), please see our Refund Policy.
Delays & Undeliverable Packages:
- Delays: Factors like customs inspections, extreme weather, or peak periods may cause minor delays. We appreciate your patience.
- Undeliverable: If a package is returned due to an incorrect address or refusal, the original shipping fee is non-refundable, and reshipping fees will apply.